Web based CRM / ERP with Cloud or On-Premise Hosting

Highly customisable and scalable comprehensive system to automate & enhance your business.

Centralise data & speed up your key processes with integrated tools.

thereby deriving & tracking marketing, continued sales and service requests.

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WHY "BRILBOOK"?

Brilbook helps drive business growth through effective & efficient management of
customer engagements & order processing,
thereby significantly lowering costs & inducing continued growth.

 

BE ORGANIZED


You may claim that you can manage your business using documents, excel sheets, emails, task management systems, and calendar systems but you'll miss the big picture. A CRM / ERP integrates emails, tasks, calendars and much more in one easily maintained and managed place. Access your information from anywhere in the world and from on any internet-accessible device.

SCHEDULE & TRACK ALL ACTIVITIES


A CRM will help you not only keep track of every task and every event but also relate them to the appropriate customer or lead. This ensures effective time & resource management and results in customers happy with the engagement.

PREDICT YOUR FUTURE 


Set reasonable expectation of the future based on past performances and past events.  You can see your pipeline of your prospective deals and have a pretty accurate feel for how much business you can expect to see in the months to come.

NEVER LOSE DATA


If you use excel sheets, notepads, memo books, calendars, and other systems for tracking your data then the odds are high that you are going to lose it at some point. Store everything on your laptop? They can be stolen. A web-based CRM lets you effectively protect your data from being lost. Sure, servers can crash and hard drives fail but with the proper web host and data backups you'll never lose your data.

METRICS ARE VERY IMPORTANT


Do you know how many successful projects you've had in the past week, month, or year? Can you quickly state your conversion ratio or explain the best method you reach your customers with absolute certainty? Metrics are critical to your business growth and success. You may deceive yourself into thinking you can figure out things with common sense or with some Excel spreadsheet formula - but is that what you want to spend your time doing? the odds are high you'll make a mistake in your calculations anyway. A CRM will give you instant metrics on dozens of aspects of your business, and you don't have to do anything.

COMPETITION IS BUSINESS


It's never fun to feel like you're going at it alone. It's good to have communication between your fellow employees and compare notes on things. And competition helps a business. While team co-ordination is important for best actions & SLAs, a competition and comparison of achievements motivates for more.

AN OPPORTUNITY MAY BE LOST BUT A PROSPECT IS NEVER LOST 


Do you know which clients are ready for a quick call-back? If you've ever wanted to look back and see everything on a particular contact, the stream of communication between you and them and other members of your business then you need a CRM. Managing data in excel sheets cannot help understand how to successfully close a new opportunity. History of the account & contact, activities, feedback and results of previous engagements will help you see the big picture and insight in customer’s behaviour & expectations. Details of previous engagement with the prospect / client helps decide the actions for the next opportunities and also pro-actively create new ones.

INFINITE POSSIBILITIES & NO LIMITATIONS

No limitations on modules and customizations. Automate your business end-to-end and integrate with any existing or new applications.

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